Returns and refund policy

Returns

You can request a return from your order page within 7 days of delivery for items that are unused and in their original packaging. Choose the items and tell us the reason; we review the request and email you our decision.

Once approved, send the items back as instructed. We inspect them on arrival and process the refund.

Cancellations

An order can be cancelled before it is packed. Contact support with your order number; a paid order is refunded in full. Once an order is packed or shipped, use the returns process instead.

Refunds

Refunds are issued to the original payment method through Cashfree Payments and typically appear within 5 to 7 working days. The refund amount is the price you paid for the returned items, after any coupon, and you can see its status on your order page.

Items that cannot be returned

Items marked non-returnable on their product page, items that have been used or damaged after delivery, and items returned after the 7-day window.